Advancing Technology in Field Service
A comprehensive examination of the field’s current technologies, capabilities, and challenges for workforce and fleet management.
Field service organizations often have a significant amount of visibility into their assets and fleet operations – but are they getting the insights they need?
Most feel that their current solutions are lacking in key areas: Rising fuel costs, operational costs from unsafe driving, and equipment theft, fraud, and unauthorized use.
- Only 11% of operators have insights into workforce performance
- 59% say their spend management tools are not very effective at helping them obtain fuels discounts
- 46% claim their current fleet, asset, and equipment management technology is not very effective in helping them achieve sustainability goals
Dive deep into these insights and learn what technology solutions field service teams need to improve service outcomes, reduce operational costs, and improve employee experiences.